Core Capabilities

Design, automate and track every business process

A configurable, no-code/low-code workflow and process automation platform that replaces manual, email-driven processes with structured, trackable and automated workflows.

A laptop and open notebook mid-way through planning a process
Structured, not email-driven
The life of a process Design, trigger, route, decide and measure — five stages in which every case keeps its full activity history and its integration record. 01 Design Visual builder, branching and parallel paths 02 Trigger Forms, documents, API and system events 03 Route Multi-level approval, delegation and SLA 04 Decide Rules engine and AI-assisted routing 05 Measure Bottlenecks, SLA and process analytics Every case keeps its full activity history and integration record RULES CHANGE AS CONFIGURATION — NOT AS A RELEASE
Measure is what separates automation from a faster version of the old process. Without bottleneck data, the workflow you automate is the workflow you keep.
Visual Process Designer — Drag-and-drop workflow builder with conditional branching and parallel paths
Approval Automation — Multi-level approvals with delegation, escalation and SLA tracking
Case Management — Create, assign, track and resolve cases with full activity history
Forms & Data Capture — Configurable digital forms for process initiation and data collection
Document-Triggered Workflows — Auto-launch workflows on document receipt or classification
Rules Engine — Business rule configuration without code changes
AI Assistance — Intelligent routing, priority scoring and exception flagging
Integration — REST API, webhook and connector library for ERP, CRM, DMS and core systems
Analytics — Process performance dashboards, bottleneck identification and SLA reporting
Typical clients

Banks, NBFCs, government departments and enterprises with complex multi-step approval and case processes use Workflow360 to replace spreadsheet trackers and email chains with governed, measurable workflows.

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Let's automate your next process

Bring your most manual, email-driven process. We'll show you what it looks like automated in Workflow360.

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